Required skills

communication skills to

participate in open and constructive discussions

work collaboratively as part of a team

learning skills to stretch boundaries of own knowledge and skills

literacy skills to

access information to draft a portfolio of evidence

identify career options and personal work goals

planning and organisational skills to organise and prioritise work

problem solving skills to solve routine problems related to the workplace under direct supervision

task management skills to work systematically with required attention to detail and adherence to all safety requirements

Required knowledge

different roles that people may play within a team how this impacts on the way a team works and what it might achieve

legislation codes of practice and other formal agreements that impact on the work activity

organisational policies plans and procedures

skills development in career planning terms

sources of advice on career planning and skill development

specific occupational health and safety OHS requirements relating to the activity and site conditions

types of evidence and ways of creating portfolios of evidence

typical issues and challenges that occur when working in teams

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

develop a career portfolio or similar information

prepare work schedule prioritising urgent requests

actively participate in a team

Context of and specific resources for assessment

Assessment must ensure

telecommunications technology team

examples of resumes and career planning resources

relevant documentation that impact on work activities

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of the candidate actively participating in telecommunications team

review of career portfolio prepared by the candidate

review of documentation outlining further skills development needs

oral or written questioning to assess required knowledge

Guidance information for assessment

Aboriginal people and other people from a nonEnglish speaking background may have second language issues

Access must be provided to appropriate learning and assessment support when required

Assessment processes and techniques must be culturally appropriate and appropriate to the oral communication skill level and language and literacy capacity of the candidate and the work being performed

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge Questioning techniques should not require language literacy and numeracy skills beyond those required in this unit of competency

Where applicable physical resources should include equipment modified for people with special needs

Appropriate people may include:

Methods to acquire additional skills may include:

Portfolio of evidence may relate to:

Work goals and objectives may include:

Organisational requirements may include:

Prioritise workload may include:

Team purpose, roles, responsibilities, goals, plans and objectives may include:

Unresolved issues may include: